We’re Here to Assist You
At Toy Boxed, we’re dedicated to ensuring your shopping experience is smooth, enjoyable, and worry-free. Whether you’re a parent, grandparent, or gift-giver, we know that finding the perfect toy can sometimes raise a few questions. That’s why our customer support team is here to help every step of the way.
How We Can Help
We understand that you may need assistance with a variety of topics, and we’re always ready to lend a hand. Here are some of the ways we can assist you:
- Product Enquiries: Not sure which toy is the perfect fit for your child’s age or interests? Our team can help you choose the right product based on your child’s needs, preferences, and developmental stage.
- Order Support: Have questions about your order? Whether you need help with tracking, have questions about payment methods, or need to update your delivery information, we’re here to assist.
- Shipping Information: Want to know when your order will arrive? Need details about our shipping options or international delivery? We can provide clear information on shipping timelines, costs and delivery options.
- Returns and Exchanges: If something isn’t quite right with your order, don’t worry. We’re happy to help with returns or exchanges. Our simple and hassle-free return process ensures you can easily return any item that doesn’t meet your expectations.
- Product Safety and Quality Concerns: At Toy Boxed, we take toy safety seriously. If you have any concerns about the safety, quality, or condition of a product you’ve received, please contact us immediately. We’ll work to resolve any issues as quickly as possible.
- Feedback and Suggestions: We love hearing from our customers! If you have any feedback on how we can improve our products or services, or if there’s a toy you’d love to see in our collection, let us know. Your input helps us continue to bring joy to children through our ever-growing range of toys.
How to Reach Us
If you have any questions or need assistance, our friendly customer service team is just an email away. We strive to respond to all inquiries as quickly as possible, typically within 24-48 hours.
Email Us: hello@toyboxed.com
At Toy Boxed, we’re not just here to sell toys; we’re here to ensure you and your child have a joyful and stress-free shopping experience. If you have any concerns or questions, don’t hesitate to get in touch—we’re always happy to help!